This has been brewing in me for a while. You have people running around claiming to be VOIP and Asterisk experts when all they know how to do is work a GUI. If I know how to use Windows XP does that make me an expert ? I have nothing against people using GUI’s how ever since they just use a GUI they never learn what goes on behind it, which I will admit some times you don’t need but in the case of Asterisk you need to know the “guts” of Asterisk to trouble shoot issues. Take TrixBox for example. It is a great tool that generates lines and lines of code. If there is an issue they don’t know how to figure it out by looking at the code (since they are experts…. in the GUI only and don’t know how to write any code for Asterisk). They then get charged by the creators of TrixBox roughly $200.00 an hour to solve the issue. It also gives a bad name or us “other” VOIP installers. They put in a system that they are unable to maintain. They instantly turn off customers to the goodness that is VOIP.
/D